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Frequently Asked Questions
What are your management fees?
Our management fees are 8% of gross monthly rents
Do you charge management fees during a vacancy?
No, management fees are only charged during tenant occupancy.
Do you profit on maintenance?
No, unlike other management companies we only profit from rent collected.
What financial statements will I receive?
You will receive monthly financial statements for your property outlining income and expenses, as well as a year end statement and 1099.
Tenant screening?
We have an extensive tenant screening process that includes credit check, criminal background check, income verification, and rental history. Our top priority is getting you the best tenants for your investment property.
Do I need to sign the lease for a new tenant?
No. As your property manager, we can sign all lease agreements on your behalf.
Notices and Evictions?
We initiate evictions immediately when necessary and adhere strictly to the law—thereby ensuring our rights (and that means your rights) to the fastest possible vacancy and remarketing of your property.
How do you handle repairs and maintenance?
We typically order repairs and maintenance for small items (such as leaky faucets or stopped garbage disposal), with no need to contact you. If the required repair is larger (typically greater than $300), we will contact you for authorization. For larger repairs, we will obtain multiple quotes to ensure you get the best pricing possible.
Should I have a maintenance reserve?
Yes. A maintenance reserve of $300.00 will allow us to take care of the small repairs and maintenance of your property that are occasionally needed.
What if I have a Home Warranty?
Upon execution of a management agreement, simply provide us the name and number of your warranty company, and we will coordinate the repair through them.
May I conduct repairs myself or use my preferred vendor?
Yes. If you would prefer to handle repairs yourself, or have a preferred vender you would like us to use, just let your property manager know.
How do you advertise?
We advertise your property in local publications while keeping cost in mind. There are many free resources online. We will do what it takes to ensure your property is leased as quickly as possible.
Can you provide me references?
Yes, professional references are available upon request.
How do I get started?
Call us at 925-997-9500 discuss your property and your specific management needs.
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